A
ACCOMMODATION (Organisers & Exhibitors)
We have put together a unique Business Design Centre HotelMap that shows the nearby hotel options and special offers. The map displays live availability and makes your booking directly with the hotel: http://www.HotelMap.com/M72F5
Alternatively, if you would like to book your accommodation by phone, you can call Daniel Spinner, our dedicated London concierge, on 020 7292 2335 (if outside UK +44 20 7292 2335) quoting Special Reference Code M58M4.
Please click on the below images to view our local Hotels, including the brand new Premier Inn:
   
ADVERTISING AND PUBLICITY (Organisers)
Should you require details about the promotional opportunities that are available in order to maximise your event at the centre, please contact our Venue Sales Manager. The venue must be referred to as “Business Design Centre” on all promotional material using our standard logo whenever possible, which is available on request from your Venue Services Manager.
ALCOHOL (Organisers)
Sale and/or distribution of alcohol anywhere on Business Design Centre property is subject to the Business Design Centres liquor license. Please discuss your requirements with your Venue Services Manager and The Good Eating Company. See also Catering.
AUDIO VISUAL HIRE (Organisers & Exhibitors)
AVC Productions are our approved Audio Visual & Event Production partners, offering a total event solution that covers everything from advance planning and design to AV hire, live production, on-site management and post production services.
Unit 103
The Business Design Centre
52 Upper Street
Islington
London N1 0QH
Charlene Cairns
Tel: 020 7388 2068
Fax: 020 7387 4305
B
BALLOONS/INFLATABLES (Organisers & Exhibitors)
Use of helium or balloon gas filled balloons must be agreed in writing to the Venue Services Manager prior to the event. A £100 refundable deposit will be required for their use at the venue.
BANKS (Organisers & Exhibitors)
Barclays Bank Plc - 38 Islington Green
Lloyds/TSB Bank Plc - 19 Upper Street
HSBC Plc - 39 Islington High Street
National Westminster Bank Plc - 3 Upper Street
The Royal Bank of Scotland Plc - 40 Islington High Street
BDC Foyer – Transaction cost applies
Bespoke Staff
Suppliers of bespoke support personnel to all Events, Exhibitions, Conferences and Corporate Hospitality.
Claire Washington-Smith
+447885 213156
claire@smooth-events.com
Donna Shaw
+447540 245874
donna@smooth-events.com
11 Candlemakers
112 York Road
London
SW11 3RS
Claire and Donna have built up a successful company over the last 16 years providing specialist staff for exhibitions, conferences and live events.
With a large team of fully trained and experienced temporary event staff and models at their disposal they are able to offer exceptional customer experiences for a broad range of clients and activities. Their brief includes all on site logistics, guest registration, stewarding and corporate hospitality. Renowned for attention to detail and client focus, they provide bespoke on –site management for individual events.
Their expertise has allowed them to attract and retain a range of clients including United Business Media, IHG, Holiday Inn, Scania Trucks , WRG Ceative , Zafer Associates and Shelton Fleming Looking after events such as the Sony Radio Awards, The Conservative Party Strategy Conference, The Blackberry Innovation Forums , Civil Service Live and Confex .
BRANDING OPPORTUNITIES (Organisers)
There are a number of areas that can be utilised for possible branding opportunities for your event, such as foyer glazing, and gable ends etc. Please contact your Venue Services Manager for a complete list of these opportunities and the relevant charges applicable.
See also Marketing Opportunities – carlym@businessdesigncentre.co.uk
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CAR PARKING (Organisers & Exhibitors)
There is a payable car park adjacent to the Centre with approximately 200 spaces. Please note there is a 1.9m height restriction. Licensees/Organisers have the complimentary use of 4 parking bays for Main Hall bookings and 2 parking bays for Gallery Hall bookings for their staff and/or guests. There are further car parks within walking distance of the Business Design Centre.
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Parking Type
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Duration
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£
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1. Daily
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Minimum charge (2 hours)
Thereafter hourly charge
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6.00
3.00 Per/hour
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2. Overnight
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20.00 – 08.00 hrs
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1.20 Per/hour
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CARPETS (Organisers & Exhibitors)
There are carpet tiles on the main floor, lower level and Gallery Hall at the BDC. These can only be removed with the written permission of the Venue Services Manager. NOTE – IT IS NOT PERMITTED TO CUT ANY HALL TILES. Any damage caused during the tenancy will be charged to the Licensee/Organiser at a cost of £30.00 + VAT per tile. See also Dilapidations.
Exhibitors/Contractors wishing to build stands must ensure that adequate precautions are taken to protect the carpet from damage. You will be required to lay a wooden floor/platform before any additional floor covering is used. This must also be finished with metal/plastic edging trim. Stand carpet must not be laid or fixed directly to the BDC fitted carpet. Please contact your Venue Services Manager if you require ordering a suitable floor & floor covering should the hall tiles not be suitable for your stand area.
Any area where food is being prepared will require a non-slip washable vinyl floor covering to be laid on top of a floor/platform. Please check with your Venue Services Manager whether you also require plumbing services. See also Water & Waste.
CATERING (Organisers & Exhibitors)
The Good Eating Company are the exclusive caterers for the venue and all food and drink must be ordered via them. Organisers/Exhibitors wishing to organise food and beverages should immediately contact Samantha Thomas, General Manager on 020 7288 6351.
A briefing meeting is also recommended to discuss your specific catering requirements with your Venue Services Manager and The Good Eating Company. Additional catering points are possible over the designated Food Bars within the venue but these should be discussed and agreed in advanced, however a charge for power and plumbing services to these areas may be added to the overall catering costs.
There is a stand ordering service available where beverages and food can be delivered to your stand. Please find the relevant stand order forms at the rear of this manual.
The ‘FOOD’ Restaurant (120 seats) on the Gallery Level is open Monday to Friday and by arrangement on other days. There are two other designated Food bars adjacent to the stairs from the Mezzanine floor to the Gallery level and by arrangement, these can also be opened to serve a wide variety of snacks, hot and cold drinks and cakes throughout your tenancy period.
The Good Eating Company Ltd
Business Design Centre
52 Upper Street
London
N1 0QH
Tel: 020 7288 6277
Fax: 020 7288 6276
CLEANING AND WASTE DISPOSAL (Organisers & Exhibitors)
The Business Design Centre is responsible for all cleaning common areas of the venue ie: Communal/public areas, foyers, entrances, concourses, gangways, toilets and will remove ‘normal waste’ produced during the build-up and breakdown periods. Normal waste includes packaging and other small items.
The organiser, exhibitors and contractors are responsible for the removal of any other waste, including:
- carpet – except scraps
- crates/pallets
- building waste, such as bricks, sand and strand fitting materials
- metal work
- large items that will not fit into rubbish receptacles or that need to be removed by mechanical means.
- Hazardous waste – eg, paint, solvents, chemicals, clinical waste, aerosols, oils or lubricants, including rags used in the application of these substances.
- Cooking oils
- Strip lights (fluorescents tubes) and light bulbs
-
Any specific cleaning requirements such as washing and polishing 'special' surfaces should be arranged direct with the Cleaning Manager via your Venue Services Manager and additional charges will be made for these services.
CLOAKROOMS (Organisers & Exhibitors)
A cloakroom service is provided during exhibition open days. Unless otherwise agreed this opens 30 minutes before and closes 30 minutes after the official open hours of the exhibition. There is a cloakroom located on the Ground floor and the Gallery Hall entrance foyer. A charge of £1 per item is made to patrons for this service. Alternatively you may wish to provide a free cloakroom service for your Exhibitors/Visitors. Please contact your Venue Services Manager for further details.
COMMON PARTS (Organisers & Exhibitors)
All common parts must be kept unobstructed at all times. Licensees/Organisers/ Contractors/Exhibitors/their staff and agents must keep ALL common parts clear whilst building or dismantling stands, exhibits etc. All exhibits must be kept within the confines of the stand space and demonstrations must not cause undue congestion and/or obstruction of common areas.
COMPLETION OF THE TENANCY (Organisers & Exhibitors)
It is the responsibility of the Licensee/Organiser to ensure all exhibits, stand materials, and other items relating to the exhibition are removed by completion of tenancy. The BDC accepts no responsibility for anything left on the premises and has no storage facilities for late collections. See Items Left On Site.
Any Exhibitor contravening this regulation will be charged according to the disruption caused.
COMPRESSED AIR (Organisers & Exhibitors)
It is possible to use Compressed Air at the Business Design Centre HOWEVER written authority must be obtained prior to arrival on site from the Venue Services Manager.
CONCIERGE SERVICES (Organisers & Exhibitors)
The Centre offers a full range of services via our in-house Concierge. Based on the hotel concept, the concierge role covers a wide range of activities from booking taxis, restaurants and theatre to rail, airport and hotel enquiries etc.
For further information contact:
Ray Alcock
Tel: 020 7288 6272
Mobile: 07968 801319
Email: raya@businessdesigncentre.co.uk
CONFERENCES (Organisers)
The Centre is equipped with a fully air conditioned Conference Centre featuring a 450 seat auditorium, with raked seating and a further 8 Conference Suites with capacities from 10 - 250. To discuss your requirements please contact your Venue Services Manager.
Organisers must finalise their requirements for Conference Rooms at least 3 months prior to their event. The BDC reserves the right to let any available Conference Rooms after this deadline.
CONGESTION CHARGE (Organisers & Exhibitors)
The Business Design Centre falls just outside the Central London Congestion charge boundary. Some routes to the Centre will be affected by the charge, which has been set at £8.00 applying from 0700 to 1830 hours during Monday to Friday (excluding public holidays). Please check with the charge boundary information on the government website http://www.cclondon.com/ or further information can also be found on the BDC’s website (http://www.businessdesigncentre.co.uk/)
CRÈCHE (Organisers)
Nipperbout Active Childcare
6 Lords
Singleborough
Buckinghamshire,
MK17 ORB
Tel: and Fax: 01296 712 658
(Registered with the London Borough of Islington)
CUSTOMS & EXCISE (Organisers)
H M Customs & Excise
Dorset House
Stamford Street
London SE1 9PY
Tel: 020 7928 3344 - Excise Department
Fax: 020 7202 4131 - Excise Department
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DELIVERIES (Organisers & Exhibitors)
Please note, deliveries must not be made to the Centre prior to the tenancy. Any deliveries made during the tenancy period should be clearly marked with the Exhibition Title, Exhibitor Name and Stand Number. The BDC cannot be held responsible for the transportation of deliveries to individual stands and cannot sign for any delivered packages.
Any deliveries not clearly addressed as above are likely to be returned to sender.
DILAPIDATIONS (Organisers)
At the commencement of the Licence Period, the Venue Services Manager will prepare a list in duplicate of all defects within the licensed areas. A representative from both the Licensee/Organiser and the BDC are to agree this list of defects and a signed copy is to be retained by both parties.
At the end of the Licence Period, the Venue Services Manager will prepare a further list of dilapidations and any defects that have occurred during the Licence Period. The BDC will carry out the repair of the defects and the Licensee/Organiser will be charged with any costs incurred.
The Licensee/Organiser is liable for any damage caused to building floors, walls, columns, iron works, shell scheme equipment or other Centre property. Licensee/Organisers/Contractors/Exhibitors, their staff and agents may not apply paint, lacquer, adhesives or coating to building columns, floors or to shell scheme. No bills, signs, floorcoverings or other articles shall be pasted, nailed, taped or otherwise attached to the walls, floors, ceilings, columns, partitions, shopfronts, or trim except under the direction, and with the written consent of your Venue Services Manager.
DISABLED VISITORS (Organisers)
There are facilities for people with disabilities. The front of the building is ramped, enabling easy access with a lift to all floors. There are disabled toilets on all levels within stairwell B and on the Gallery level in stairwell F.
Please note that all space only stands with a raised platform requires ramped access for disabled visitors.
The Business Design Centre does have a limited amount of wheelchairs. However, please call in advance to pre-book.
DOOR SIZES (Organisers)
A full list of internal access door dimensions is available upon request. It is also recommended that a site survey be arranged well in advance of the event if in any doubt.
DRINKS LICENCE (Organisers)
Details of our licence are available on request and must be adhered to at all times. Please consult your Venue Services Manger or Catering Manager immediately if you plan having alcohol available at your event.
E
ELECTRICAL AND LIGHTING (Organisers & Exhibitors)
The BDC has a comprehensive range of electrical services for hire and installation and offers an extensive range of light fittings and flexible power supplies including three phase if required. Our in-house team of electricians can provide a professional and competitive service to both the Licensees/Organisers and Exhibitors for all electrical installations and connections to mains. Please contact your Venue Services Manager for full details.
All/any electrical wiring and equipment not supplied by the BDC will be tested to ensure conformity with "The Electricity at Work Regulations 1989". Any items failing such a test will NOT be connected to the Hall's supply.
In addition all installations must conform to the current issue of the Exhibition Venues Association Regulations for Stand Electrical Installations. Copies available on request.
It is not permitted to hang, suspend or attach any item to the overhead catenary wires under any circumstances.
Exhibitors/Contractors who bring portable electrical appliances on-site should ensure that they have been regularly PAT tested (Portable Appliance Tested) and bear a recent PAT test pass certificate.
Signs involving the use of neon or similar gases are permitted with fireman switches and written confirmation from the Venue Services Manager. Electro flashing signs of low intensity are permitted providing specifications for their use are approved in writing in advance by the Venue Services Manager. During the open period of an exhibition, stand mains supply will normally be switched on no later than half an hour before the show opens and switched off no later than half an hour after it closes.
PLEASE CONTACT THE BDC VENUE SERVICES MANAGER SHOULD YOU REQUIRE 24-HOUR POWER.
EMERGENCY PROCEDURES (Organisers)
Licensees/Organisers will be fully briefed regarding procedures at the start of their tenancy period.
ENTERTAINMENT LICENCE (Organisers)
The BDC does not hold a Music and/or Entertainment Licence and the Licensee/Organiser must make any necessary arrangements. Please contact your Venue Services Manager for advice on Entertainment Licence requirements. At least 3 months notice is required.
ENTRANCE FOYERS / FORECOURT (Organisers)
Licensees/Organisers must seek approval from the Venue Services Manager when wishing to utilise space in these areas. If areas are being used for commercial gain, charges may be applicable.
The front foyer, in particular, is used by other clients of the Centre and must be unobstructed at all times. Organisers proposing to use the Front Foyer should contact the BDC Venue Services Manager to obtain written approval and costings. See also Branding Opportunities.
Certain items are not movable.
ENVIRONMETAL CHARGE
In April 2007 we introduced an environmental charge of £2.00 for each service ordered (excluding wireless broadband facilities). This charge is to help towards the BDC adhering to its environmental policy, which includes recycling waste materials and purchasing environmentally friendly products of which the BDC subsidizes.
EXHIBITION STANDS (Organisers & Exhibitors)
The Octanorm System is used in most cases when shell scheme is required; although white painted stock panels (see under Stock Panels) are also available from the BDC. Full Stand layout MUST be agreed 7 days prior to the Exhibition. Alterations to this agreed floor plan will be subject to surcharge.
Standard shell scheme hire includes the following:
- Back and side free standing partition walls
- Carpeted floor
- Daily Cleaning
OCTANORM (see drawings at back of manual)
Q: I have a shell scheme stand at the Exhibition, what is Octanorm?
A: A Modular system of aluminium poles and beams holding 4mm infill panels. These form the walls of the stands.
Q: What is the FASCIA constructed of?
A: This is formed of the same system, 175mm deep.
Q: Is there a ceiling?
A: There is an open grid ceiling of 70mm beams fixed diagonally over the stand.
Q: What is the height to the underside of the ceiling?
A: 2430mm and the underside of the fascia panel 2325mm.
Q: What is the finish of all the Aluminium components?
A: These are finished in white using a powder coating system.
Q: What is the finish on the wall panels?
A: White Foamex.
Q: What size is the wall panel?
A: 2500mm high x 990mm wide is the overall size of panels when fitted with poles and beams. The face size of the panels is 950mm wide x 2340mm high. The poles are 40mm in diameter Venue Services ing forward 18mm.
Q: How do I fix to the wall panels?
A: You cannot fix anything to the wall panels using nails, staples or screws. Lightweight polyboard or card panels can be fixed with DOUBLE SIDED VELCRO, TWINSTICK PADS OR BLU-TACK. Support brackets and chain packs must be used to hang heavier items.
STOCK PANELS
These panels measure 2740mm high 1000mm wide and 45mm thick and they are constructed from plywood on a timber frame and painted white. Pins, nails, screws and mirror plates may be used to hang exhibits but should Exhibitors plan to hang anything heavy (i.e. over 5kg), it is advisable to check with the Venue Services Manager on suitable fixing methods, fixing points etc.
Some fixing methods are not permitted so please consult your Venue Services Manager for recommended procedures. An information sheet detailing what fixtures are permitted is available upon request.
N.B. Stock panels may vary in size. Please speak with your Venue Services Manager, prior to confirming stock panel details with your exhibitors. Any damage to Stockpanels will be charged on accordingly to Exhibitors / Organisers as dilapidations.
SPACE ONLY STANDS
IMPORTANT NOTE: Contractors will NOT be allowed to commence their build-up until they have complied with all the requirements of the Health & Safety at Work Regulations 1992.
Exhibitors building a space only stand are advised to make a site visit where ever necessary.
All structures, materials, special designs, unusual constructions and all signs must conform to British Safety Standards and Codes of Practice and comply with Local Council regulations or those of any other Statutory Authority (see Fire Regulations).
The suspension of items from the roof or from the balcony or the fixing of items to existing walls or other fitments must be approved by the Venue Services Manager at least 4 weeks prior to the commencement of the Licence.
Approval by an Organiser does not constitute anything other than confirmation of acceptance of the overall design. All other Rules and Venue Regulations still apply.
Any Space Only stand must provide the organiser of the event with the following: -
- A copy of a scale drawing including plans and elevations.
- Construction Timetable.
- Method Statement.
- Risk Assessment.
- Full details of fabrics and materials being used.
- Third Party Insurance Certificate showing minimum cover of £5 million.
The venue reserves the right to submit any plans to a structural engineer who will charge a fee which is NOT pre-determinable and must be paid by the Exhibitor or their Contractor prior to commencement of the works.
Space Only sites are NOT permitted to attach any material to the shell scheme walls. Space Only sites booked between shell scheme sites must take into consideration the size of the allocated space. Failure to take care over internal measurements could mean that the stand will not fit in the allotted space. All partition surfaces built above the standard 2.5 metre shell scheme height must be decorated.
In addition, all stands must be finished both front and back. This is especially important on the exterior sides of stands on the Mezzanine and Village Green areas.
EXHIBITOR/CONTRACTOR ACCESS & EGRESS (Organisers & Exhibitors)
It is the responsibility of the Business Design Centre and the Exhibition Organiser to ensure Exhibitors and Contractors adhere to the following regulations regarding access and egress to and from the Loading Bay and Liverpool Road:
All Organisers MUST ensure their exhibitors and contractors pay particular respect and consideration to local residents especially during build up and breakdown periods.
There is only vehicular access to the Loading Bay from Liverpool Road. Pedestrian access is not permitted. Limited additional exit points for loading are available for some larger exhibitions; however street parking restrictions apply and are enforced by Police and Traffic Wardens.
The BDC stipulates that their own marshals are located in the following areas and within the Loading Bay, at least one hour prior to build up and breakdown, and all costs will be borne by the Organiser.
1 Marshal on Liverpool Road
1 Marshal on Barford Street
1 Marshal at entrance to Loading Bay
Marshals must also be provided in the Loading Bay during the build up and breakdown.
The BDC can and will impose minimum marshalling requirements and this will be decided at an early stage (whenever possible) prior to the event. This figure will be dependent on the size of your event and you should liaise with your Venue Services Manager to establish exact marshal requirements and costs.
- Under no circumstances will pedestrian access be allowed at the entrance to the Loading Bay from Liverpool Road.
- Drivers must make themselves aware and observe local traffic restrictions. (Be aware that penalties are likely to be vigorously enforced by the Police and Traffic Wardens.)
- There is likely to be a Police presence during all larger exhibitions.
- There is substantial provision for vehicles under 2 metres in height to load and unload from the Car Park at the front of the BDC.
- For events breaking down on a Sunday, exhibitors and contractors will, whenever appropriate, be given access to the Loading Bay from 0900 hours on a ‘first come first served’ basis. However entry to the halls will not be given until the event is officially closed.
- The Loading Bay will not be opened on a Sunday if there is a likelihood that the breakdown to the event will exceed the BDC’s permitted servicing hours.
- Details of the breakdown procedures will be provided to exhibitors and contractors during the build up period.
- There will be no access to the Loading Bay in the last 30 minutes of a build up or breakdown period. The BDC reserves the right to extend this ‘cut off’ period. All exhibitors and contractors must comply with the reasonable requests of the Traffic Marshals. Failure to do so may result in access to the BDC being denied or vehicles, if within the Loading Bay, being clamped (Release fee £35.00) or removed (Retrieval fee £220.00).
- Further access/egress may be available via the front stairwells ‘C’ & ‘E’. Your Venue Services Manager will advise if these can be utilised for your event. Marshals will be required to man any stairwells open for access/egress and a charge will be made if any interior doors require to be removed.
F
FIRE EXTINGUISHERS (Organisers)
Water, Foam and CO2 extinguishers will be provided by the BDC to comply with standard regulations. However should the nature of the event demand extra cover, it is the responsibility of the Licensee/Organiser to organise these facilities.
FIRE REGULATIONS (Organisers & Exhibitors)
Licensee/Organisers and Exhibitors must adhere to the Local Authority and Fire Brigade Regulations. All materials used on exhibition stands or stored within the exhibition area must be Class 1 (B.S. 476) fire retardant. Not more than 5300 persons may occupy the building at any one time and the electronic turnstiles in the entrance monitor this.
FIRST AID (Organisers)
Although the Centre employs trained first aiders, it is a requirement that during the whole tenancy period you provide qualified medical staff. During build-up and breakdown the Red Cross are not able to provide a service. Arrangements for qualified Paramedics/First Aid staff can be made through your Venue Services Manager and payment is required for this service. Arrangements for the First Aid cover and manning of the First Aid room (located on the Gallery Level - Stairwell 'E') must be agreed with the Venue Services Manager prior to the event.
Should you decide to provide your own First Aider, please be aware they must provide training certificates, insurance details and their own first aid equipment. Unfortunately the First Aid room is not available for use by First Aiders not supplied by the Business Design Centre.
FLOOR LOADS (Organisers)
Ground 418lbs per sq ft 20KN per sq m
Mezzanine 104lbs per sq ft 5KN per sq m
Gallery 104lbs per sq ft 5KN per sq m
Conference Centre 104lbs per sq ft 5KN per sq m
Gallery Hall 104lbs per sq ft 5KN per sq m
Under no circumstances may the weight of any equipment or exhibit material exceed the hall's maximum floorload. The Licensee/Organiser accepts full and sole responsibility for any damage to property or injury to persons resulting from failure knowingly or otherwise to distribute the load in conformity with the maximum floorload specifications.
FLOORPLANS (Organisers)
It is the responsibility of the Licensee/Organiser to ensure that stands do not obstruct the emergency exits, gangways and essential equipment. The Venue Services Manager must approve all exhibition floor plans at least 4 weeks before the Tenancy commences to ensure that Local Authority and Fire Regulations are not compromised. Copies of plans giving details of all services at the Centre can be supplied, together with recommended stand layouts, although this may be varied according to the needs of the event. Most plans are provided in email format (.pdf or .eps) however A1 copies are available upon request. Floorplans can be prepared and updated free of charge (max. 20)by contacting your Venue Services Manager.
FLOORSPACE (Organisers)
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Gross
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Net
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Ground
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465 sq m
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346 sq m
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Mezzanine
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2000 sq m
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1250 sq m
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Gallery Bays
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1280 sq m
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822 sq m
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Gallery Hall
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890 sq m
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560 sq m
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FLORAL AND PLANT HIRE (Organisers & Exhibitors)
Angel Flowers
60 Upper Street
London
Tel: 020 7704 6312
G
GAS (Organisers & Exhibitors)
It may be possible to use Gas (either inert or inflammable) at the Business Design Centre BUT written authority must be obtained prior to arrival on site from the Venue Services Manager.
H
HEALTH AND SAFETY (Organisers & Exhibitors)
The BDC is committed to Health and Safety and follow the guidance of the eGuide. This guidance is focused on managing health & safety, and other operational issues at exhibitions taking place in UK event venues. That said, since these are guiding principles, the content will have useful relevance to other types of event, such as conferences. Please see www.aeo.org and visit the member area.
The Business Design Centre is committed to operating all its various businesses in compliance with all the relevant legislation and guidelines covering Health and Safety at Work and it is a requirement of the Centre that all Licensees / Organisers / Exhibitors / Contractors and Visitors comply with the law and the regulations of the venue at all times. Anyone infringing any relevant legislation and/or any venue regulations will be asked to desist forthwith and for serious and continuing breaches may be banned from the premises.
As an organiser, Exhibitor or Contractor, you hold an obligation to ensure the safety of everyone associated with your event or exhibition stand and those persons who may be affected by your activities.
HEALTH AND SAFTEY INFORMATION.
The Business Design Centre (BDC) believes the health and safety of all its user is of utmost importance and never more so than when a build-up is taking place. The information below is specific to the BDC and highlights some of the areas that you need to be aware of before constructing your stand.
RISK ASSESMENTS & METHOD STATEMENTS
These documents must be brought on-site and communicated with all staff and contractors. Please note that the Venue Services Manager and Health & Safety Officer will randomly request to view these documents to make sure structures and work is being carried out in accordance with your Risk Assessment and Method Statement.
To conduct a valid risk assessment you will need to consider the layout of the venue in relation to your stand location. You will also need to consider the day to day factors of the venue due to the 130 permanent companies based at the venue throughout the year. These companies are situated on all three levels within the venue positioned around the perimeter. There are also a number of showroom situated beneath the central block of the mezzanine level (please refer to the attached floor plan). Consideration also needs to include the BDC staff, on-site cleaners, caterers, marshals and other contractors within the halls
It is the responsibility of the ORGANISER to control and monitor all activities and hazards associated with their event.
To ensure compliance with the current legislation, all Organisers must carry out their own "Risk Assessment" and provide copy of it to the BDC prior to the start of their tenancy.
All exhibitors, both Shell Scheme and Space Only are required to carry out their own "Risk Assessment" and provide copy of it to the Organisers prior to the start of the tenancy.
In addition all Exhibitors with Space Only stands must ask their Contractors to provide the BDC with the following, in addition to scale drawings;
i) A general policy statement on Health and Safety.
ii) A method statement for the Venue Services.
iii) A construction timetable.
iv) A copy of third party liability insurance certificate showing £5m cover.
Further details of the legislation and the venue regulations are available on request.
THIS OVERALL RISK ASSESSMENT SHOULD CONTAIN DETAILS OF ANY POTENTIAL HAZZARDS OR UNUSUAL EVENTS
Anyone wishing to access the Loading Bay must wear a High Visibility Vest at all times. This must be included with exhibitors Risk Assessment (www.hivis.net).
HEIGHT LIMITS (Organisers & Exhibitors)
Exhibitors wishing to build above 2.5m must check with the Venue Services Manager. For any structures that exceed 4 metres in height, please consult your Venue Services Manager as it could affect the service feeds at the venue. Structural calculations will also be required via an approved structural engineer. All relevant costs for these are to be met by the exhibitor/contractor.
HOW TO GET THERE (Organisers & Exhibitors)
BY BUS: The following bus routes all stop near to the Business Design Centre in Upper Street: 4, 19, 30, 73, 43, 38, 56, and 341.
BY CAR: Easy access from the City and West End. Upper Street forms part of the A1. (See Car Parking page 8)
BY RAIL: Euston and Kings Cross Stations are a short distance away.
BY UNDERGROUND: A regular underground train service (Northern line) runs to and from the Angel Station, which is a two minute walk from the Centre. Alternatively, Highbury & Islington Station (Victoria Line) is a fifteen minute walk from the Centre.
I
INSURANCE (Organisers & Exhibitors)
Whilst we take every precaution to protect Licensees/Organisers/Exhibitors property during any event we are not responsible for any loss or damage.
We would recommend insurance cover to include, as a minimum, legal liability for personal injury and damage to third party property based on a limit of indemnity of £5 million. It is also prudent to extend cover to include abandonment and cancellation or curtailment of the event due to circumstances beyond your control.
Please note however, that this cover does include the loss or damage to personal laptop computers or mobile phones.
It is a requirement that Licensees/Organisers affect adequate insurance cover and the Venue Services Manager must have sight of the original policy document prior to the Event taking place. Organisers are required to be covered by Public Liability based on a limit of indemnity of £5 million.
ITEMS LEFT ON SITE (Organisers & Exhibitors)
Please note that any goods/ material/ deliveries or miscellaneous items left on site at the Business Design Centre without proper authority will be treated as abandoned and disposed of accordingly, disposal charges may apply.
INTERNET ACCESS (Organisers & Exhibitors)
The Business Design Centre is pleased to offer Organisers & Exhibitors High Bandwidth Internet Access from any location or stand within the exhibition areas and conference centre.
The Internet access is served up by a purpose built wireless network based on the IEEE 802.11b standard. In the Apple world, this standard is also known as AirPort, in the wider PC world the standard is also known as Wi-Fi.
The network is made up of over 20 Wireless Access Points located throughout the exhibition areas and conference centre, providing Organisers & Exhibitors with up to 11MB per second LAN network speeds.
The Business Design Centre has a dedicated 1Gb leased line providing Internet connectivity and a 100Mb backup leased line also. Access to the network is charged depending on stand bandwidth requirements. Please refer to the order form at the rear of this manual for tariffs and further technical information.
Open Zone – The BDC has a free open zone wireless network that can be activated using the BDC_openzone access point. The service is not supported by technicians and is not secure.
Please note – the use of Wireless Access points, Wireless phones (not including mobile phones), bluetooth devices or any other such device that may operate around the 2.4 GHz frequency, is prohibited. Any such device that could interfere with the BDC in-house wireless network will be disabled if found to be in operation. The aforementioned devices can be sold on stands but not demonstrated.
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LABOUR (Organisers & Exhibitors)
It is recommended that all labour within the Centre engaged in servicing the Exhibition be party to the Constitution and Working Rule Agreements for the National Joint Council for the Exhibition Industry and the National Exhibition Electrical Joint Industrial Council. In addition for any specialist tasks correctly trained and certificated labour must be used.
Pinnicle Crew
Tel : +44 (0)870 609 1993
Fax : +44 (0)870 609 1994
Email : info@pinnaclecrew.co.uk
LASERS (Organisers & Exhibitors)
Any company proposing to use lasers must inform their Venue Services Manager immediately together with details of laser equipment, a drawing of the stand and the location of the beam. The Local Authority Regulations, which apply to laser use within exhibition venues, must be strictly adhered to (further details available on request). Please note 28 days notice will be required.
LICENCES (Organisers & Exhibitors)
Licences may be required for the following activities:
- Entertainment
- Music: PPL / PRS
- Video: VPL
- Cinema (or public viewing of films)
- Smoke Machines
- Lasers
- Special Treatments (i.e. therapy treatments etc)
For further details, please contact your Venue Services Manager.
LIFTING/FREIGHT FORWARDING (Organisers & Exhibitors)
There are no trolleys for Exhibitor use available at the BDC.
Full lifting service can be hired in advance from Worldwide Exhibition Specialist Limited, details below:
Worldwide Exhibition Specialists Ltd
TELEPHONE: +44 (0) 20 8508 2224
FACSIMILE: +44 (0) 1279 757944
Email: mail@worldwidexpo.co.uk
In order to guarantee the safe and timely arrival of your valuable materials at this exhibition, they can also provide the following services:
- UK Transport and Distribution
- UK Warehousing
- Lifting, Handling and Site Installation
- International Freight Forwarding from Door to Stand
- Customs Clearance
For Exhibitors/Organisers who are importing material from outside the European Community, Worldwide Exhibition Specialists Ltd can also take care of the procedure required for TEMPORARY IMPORTATION of your materials and the necessary paperwork to return them without payment of Import Duty or Sales Taxes. An order form is enclosed in this manual, which can be utilised in your exhibitor’s manual.
LIFTS (Organisers & Exhibitors)
There is a passenger lift for visitors in the entrance foyer. (Please note that this is switched off during build up and breakdown to avoid misuse). It is NOT for the carriage of goods.
There are 2 goods lifts in the Loading Bay for the delivery of stand materials and exhibits.
Main Hall
Goods Lift - Size 4000mm x 1900mm x 1900m (height)
Capacity 3000kg
Gallery Hall
Goods lift - Size 5500mm x 2550mm x 2500mm (height)
Capacity 3000kg
Exhibitors/Contractors should be aware that there are a number of doorways to pass through when taking items from the goods lifts to the Mezzanine floor.
A site survey is advised for any exhibitors/contractors who wish to view the access/egress at the centre. Please contact your Venue Services Manager to arrange an appointment. A list of the doorway dimensions is available upon request.
LIVESTOCK, ETC. (Organisers & Exhibitors)
Before allowing any fish, livestock, other animals, insects, reptiles, birds etc. on site, written permission MUST be obtained from your Venue Services Manager. All the relevant authorities rules and regulations must be adhered to at all times.
LOCAL AUTHORITIES (Organisers)
It is recommended that all dealings with the Local Authority should be channelled through the Venue Services Manager. The Business Design Centre comes under the jurisdiction of Islington Borough Council.
LOST PROPERTY (Organisers & Exhibitors)
There is a lost property office in the BDC and any item found should be handed into Security at Main Reception. The property will be held for up to three months and all claims should be made to the Head of Security on 020 7359 3535.
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MARKETING OPPORTUNITIES (Organisers)
You are able to post a description of your event upon the BDC website Events page (www.businessdesigncentre.co.uk) including the installation of a hyperlink to your site.
There are also two 48-page exterior poster sites and numerous A2 sized internal sites that can be rented on a weekly basis. For further information of these and other opportunities, please contact the Corporate Marketing Manager:
Carly Malzack
Tel: 020 7288 6225
Email: carlym@businessdesigncentre.co.uk
MARSHALLING (Organisers)
The Local Authority requires that the Licensee/Organiser provide the following marshalling/security support for each exhibition build-up and breakdown:-
1 Traffic Marshal - Liverpool Road
1 Traffic Marshal - On Barford Street
1 Traffic Marshal – At Entrance to Loading Bay
Marshals must also be provided in the Loading Bay during Build up and Breakdown.
The BDC stipulates that the Centre should provide all marshalling personnel, as they are familiar with the Loading Bay and surrounding areas. Please contact your Venue Services Manager for a quotation.
In addition, to ensure a smooth and efficient access/egress for all at the Business Design Centre plus providing high visibility security for all Exhibitors, Contractors and Agents, we stipulate the following additional manning level:-
A Lift Operator - Loading Bay to all levels - for each lift used.
There may be other marshalling and security requirements that may evolve should additional access points be used which should be discussed with your Venue Services Manager. See Exhibitor/Contractor Access & Egress.
Internally there should be competent attendants on duty during the whole time that the public are on the premises. These attendants should have been specifically instructed as to their essential responsibilities in the event of fire or other emergency. Account should be taken of the additional responsibility caused by the attendance of disabled persons.
The number of attendants on duty on the premises to assist persons entering or leaving should be not less than 1 for every 250, or part of 250 persons present and;
(a) if the number of persons on the floor or tier is less than 100, there should be at least 1 additional attendant on duty on that floor or tier;
(b) if the number of persons present on any floor or tier exceeds 100 there should be at least 2 additional attendants on duty on that floor or tier.
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OFFICE SERVICES (Organisers & Exhibitors)
There is a facility at the Centre to organise a large range of office services, such as standard photocopying, colour copying, printing, binding etc and the provision to purchase most types of office stationary.
For further information and operating hours, On-Line Reprographic on 020 7288 6288.
OPERATING HOURS (Organisers)
Recommended build up, opening and breakdown times:
OPEN DAYS: 10.00hrs - 18.00hrs (Monday - Saturday) and 15.00hrs (Sunday) Closing at 16.00hrs on the final day to allow for breakdown time (earlier if the final day falls on a Sunday)
BUILD UP & BREAKDOWN
08.00hrs - 20.00hrs (Monday - Friday)
08.00hrs - 20.00hrs (Saturday)
09.00hrs - 18.00hrs (Sunday)
By special request, certain events may extend these opening hours (except those stipulated for Sunday) but approval must be obtained from the Venue Services Manager, who will also advise on additional charges as appropriate.
UNDER NO CIRCUMSTANCES CAN THE CENTRE OPEN BEYOND THE TIMES STIPULATED WITHIN ITS OPERATING LICENSE
The Permitted Serving Hours are:-
08.00hrs - 22.00hrs on Mondays to Fridays
08.00hrs - 20.00hrs on Saturdays
09.00hrs - 18.00hrs on Sundays
ORDER FORMS (Organisers/ Exhibitors)
Sample forms can be found at the rear of the manual. We can provide copies of the forms on disc or by Email if required. Please contact your Venue Services Manager.
We recommend a return date of at least 21 days before the commencement of the tenancy for the return of the forms. Please agree this with your Venue Services Manager.
- ALL ORDERS RECEIVED LATER THAN 7 WORKING DAYS PRIOR TO AN EVENT WILL BE SUBJECT TO A 20% SURCHARGE *
- ALL ON SITE ORDERS WILL BE SURCHARGED 20%
ORGANISER'S OFFICE (Organisers)
The Organiser's Office (Unit 208) is located on the Mezzanine Level and equipped with a lounge area, kitchen area incorporating a sink, fridge and water cooler, private office incorporating a safe (returnable deposit required for the key), reception desk, storage units, complimentary photocopier, fax machine, telephones and public address system. It is also fully air-conditioned.
The following numbers can be published in advance within your exhibitors/event manual (only applicable for main hall events):
Tel: 020 7288 6127/8/9
Fax: 020 7288 6410
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PUBLIC ADDRESS SYSTEM (Organisers)
A public address system is available to Organisers throughout their tenancy and can be operated from both the Organiser's Office and the Foyer. It is recommended that this PA system be mainly used during build-up and breakdown periods with no paging permitted during the open hours of the show, except for Organiser's announcements and emergencies.
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REGISTRATION (Organisers)
Expo Systems Ltd
9 – 10 Millfield House Interchange Communications
Woodshots Meadow Princes Drive
Croxley Green Business Park Kenilworth
Watford Warwickshire
Herts CV8 2FD
WD1B 8YX 0844 848 3220
www.expo-systems.co.uk www.interchangecomms.com
info@expo-systems.co.uk
Licensees/Organisers who take the main hall have the use of an 8 person registration desk adjacent to the cloakroom facility. There are no storage facilities in the Main Reception Area.
A further registration desk is also available for Gallery Hall events, which also offers a separate cloakroom facility. See also Cloakrooms.
RIGGING (Organisers & Exhibitors)
Where banners and signs require rigging, the Venue Services Manager at the BDC must be contacted and approval on location and installation obtained. Banners must be stitched at the top and bottom and not glued. Please contact your Venue Services Manager the specification of pocket sizes and for a quotation. Within the roof of the Business Design Centre there is a Mansafe Climblatch System to enable safe travel throughout the roof. Only professional riggers who have been trained to use this system will be permitted within the roof and only if a BDC Venue Services Manager gives prior authorisation. A permit to work system is also in operation at the Business Design Centre and under no circumstances will riggers be given access to the roof until the permit has been completed.
Only BDC approved rigging companies will be permitted to carry out rigging within the Business Design Centre.
RISK ASSESSMENT (Organisers & Exhibitors)
See under Health & Safety.
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SAFE FACILITY (Organisers)
A safe is available for use in the Organiser's Office and to order this facility please contact your Venue Services Manager. A refundable deposit of £100.00 is required for the safe key. The Business Design Centre does not accept responsibility for any items left in the safe. All items are left at your own risk.
SECURITY (Organisers)
The BDC will assist with providing fully trained security staff for your event.
If you appoint your own FOH/Security company, the staff provided must be SIA Approved.
The BDC will neither be responsible nor liable, on site and its environs for injury to the person or property of Licensees/Organisers/Contractors/Exhibitors, their guests, employees or agents.
Although the Centre has security staff on duty 24 hours a day, their responsibilities cover the general building security only and the efficient operation of general services. The Licensees/Organisers is responsible for all security during their exhibition and is liable to bear the cost of any additional security recommended by our Head of Security. It is a Local Authority requirement that cover is provided for stewarding during exhibition open hours to include a sufficient staffing level to cover fire and evacuation procedures. See also Marshalling.
As the needs of the Licensees/Organisers can change from event to event, your Venue Services Manager or our Head of Security would be pleased to offer advice on your security and stewarding needs.
SERVICE DESK (Organisers & Exhibitors)
During the build-up period, we can operate a service desk for the convenience of your Exhibitors to assist with orders/changes for services we are providing. This is normally located on the Mezzanine floor outside the Organiser's Office. The operational times are to be agreed with the Venue Services Manager.
SIGNAGE (Organisers & Exhibitors)
Web: http://www.onwarddisplay.com
Signstage Limited
22 Greenwich Centre Business Park
53 Norman Road
London
SE10 9QF
Tel: 020 8853 3030
Fax: 020 8853 3066
Mobile: 0776 777 8147
22 Greenwich Centre Business Park53 Norman RoadLondonSE10 9QF Tel: 020 8853 3030 Fax: 020 8853 3066 Mobile: 0776 777 8147
For space only or custom built stands:-
SO Group
Martin Mochan
0161 874 5100
Martin.mochan@thesogroup.co.uk
STORAGE (Organisers & Exhibitors)
An optional storage facility – Unit 118 - located on the ground floor is available for use by Main Hall events only. Unfortunately no storage facilities are available within the Gallery Hall and no storage is allowed in areas behind stands, in gangways, under stairs, obstructing fire exits, etc. within the Centre.
SUITABILITY OF EXHIBITS (Organisers)
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TAXI SERVICE
Should you require an executive taxi service please contact our in-house concierge. See Concierge.
TELEPHONES (Organisers & Exhibitors)
Individual telephone lines for stands are available. These are routed through our switchboard and you must dial ‘9’ for an outside line.
They are individually numbered direct dial lines for exclusive use during the Exhibition period. The telephone system is compatible for most modern modem and card swipe machines. Swipe machines should be programmed by the supplier for operation through a switchboard. Please note the BDC telephone system does not transmit ‘Caller ID’.
THERAPISTS/TREATMENTS (Organisers & Exhibitors)
Bodylab are the resident holistic therapists within the BDC. They are highly experienced in catering for exhibition organisers and exhibitors by offering a large portfolio of services, such as concept, design and production of relaxation zones, special retreats within exhibitor lounges for clients & VIP’s and the provision of therapists to individual stands. Organisers and Exhibitors are invited to make use of the state of the art treatment room during their visit to the BDC, which offers the perfect escape from the stresses of the exhibition arena.
Bobylab have an elite team of experienced professionals who all hold current memberships to professional bodies, carry full indemnity insurance and are qualified to work within the Borough of Islington. Therapists are available on full/half day or hourly rates.
Bodylab Therapy Services Ltd
Bodylab Therapy Services Ltd
Suite 111
Business Design Centre
Chris Wilson
Tel: 020 7288 6810
E-mail: enquiries@bodtlab.co.uk Web: www.bodylab.co.uk
As an alternative, we recommend you contact Belinda Plant of Relaxology.com for specialised Reflexology treatments. These can once again either be performed within a designated stand or zone at the event or she could visit exhibitors on their individual stands.
Belinda Plant
Tel: 01883 730766
E-mail: belplant3@aol.com
Web: http://www.relaxology.com/
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VEHICLES (Organisers)
There are stringent Local Authority and Venue Regulations appertaining to the display of all/any type of vehicles inside the main building. Please contact your Venue Services Manager for advice and assistance.
VIP VISITORS (Organisers)
Licensees/Organisers are required to notify the Venue Services Manager in advance, of the arrival schedule for all VIP visitors as the BDC operates a standard protocol procedure, which is to be followed for all VIP visitor
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