E
ELECTRICAL AND LIGHTING (Organisers & Exhibitors)
The
BDC has a comprehensive range of electrical services for hire and
installation and offers an extensive range of light fittings and
flexible power supplies including three phase if required. Our in-house
team of electricians can provide a professional and competitive service
to both the Licensees/Organisers and Exhibitors for all electrical
installations and connections to mains. Please contact your Project
Manager for full details.
All/any electrical wiring and
equipment not supplied by the BDC will be tested to ensure conformity
with "The Electricity at Work Regulations 1989". Any items failing such
a test will NOT be connected to the Hall's supply.
In
addition all installations must conform to the current issue of the
Exhibition Venues Association Regulations for Stand Electrical
Installations. Copies available on request.
It is not permitted to hang, suspend or attach any item to the overhead catenary wires under any circumstances.
Exhibitors/Contractors
who bring portable electrical appliances on-site should ensure that
they have been regularly PAT tested (Portable Appliance Tested) and
bear a recent PAT test pass certificate.
Signs
involving the use of neon or similar gases are permitted with fireman
switches and written confirmation from the Project Manager. Electro
flashing signs of low intensity are permitted providing specifications
for their use are approved in writing in advance by the Project
Manager. During the open period of an exhibition, stand mains
supply will normally be switched on no later than half an hour before
the show opens and switched off no later than half an hour after it
closes.
PLEASE CONTACT THE BDC PROJECT MANAGER SHOULD YOU REQUIRE 24-HOUR POWER.
EMERGENCY PROCEDURES (Organisers)
Licensees/Organisers
will be fully briefed regarding procedures at the start of their
tenancy period. Emergency procedures are also available in French,
German, Italian and Spanish languages. The standard English version is
included within this handbook.
ENTERTAINMENT LICENCE (Organisers)
The
BDC does not hold a Music and/or Entertainment Licence and the
Licensee/Organiser must make any necessary arrangements. Please contact
your Project Manager for advice on Entertainment Licence requirements. At least 3 months notice is required.
ENTRANCE FOYERS / FORECOURT (Organisers)
Licensees/Organisers
must seek approval from the Project Manager when wishing to utilise
space in these areas. If areas are being used for commercial gain,
charges may be applicable.
The front foyer, in particular, is
used by other clients of the Centre and must be unobstructed at all
times. Organisers proposing to use the Front Foyer should contact the
BDC Project Manager to obtain written approval and costings. See also Branding Opportunities.
Certain items are not movable.
ENVIRONMETAL CHARGE
In
April 2007 we introduced an environmental charge of £ 2.00 for each
service ordered (excluding wireless broadband facilities). This charge
is to help towards the BDC adhering to its environmental policy, which
includes recycling waste materials and purchasing environmentally
friendly products of which the BDC subsidizes.
EXHIBITION STANDS (Organisers & Exhibitors)
The
Octanorm System is used in most cases when shell scheme is required;
although white painted stock panels (see under Stock Panels) are also
available from the BDC. Full Stand layout MUST be agreed 7 days prior to the Exhibition. Alterations to this agreed floor plan will be subject to surcharge.
Standard shell scheme hire includes the following:
- Back and side free standing partition walls
- Carpeted floor
- Daily Cleaning
OCTANORM (see drawings at back of manual)
Q: I have a shell scheme stand at the Exhibition, what is Octanorm?
A: A Modular system of aluminium poles and beams holding 4mm infill panels. These form the walls of the stands.
Q: What is the FASCIA constructed of?
A: This is formed of the same system, 175mm deep.
Q: Is there a ceiling?
A: There is an open grid ceiling of 70mm beams fixed diagonally over the stand.
Q: What is the height to the underside of the ceiling?
A: 2430mm and the underside of the fascia panel 2325mm.
Q: What is the finish of all the Aluminium components?
A: These are finished in white using a powder coating system.
Q: What is the finish on the wall panels?
A: White Foamex.
Q: What size is the wall panel?
A:
2500mm high x 990mm wide is the overall size of panels when fitted with
poles and beams. The face size of the panels is 950mm wide x 2340mm
high. The poles are 40mm in diameter projecting forward 18mm.
Q: How do I fix to the wall panels?
A:
You cannot fix anything to the wall panels using nails, staples or
screws. Lightweight polyboard or card panels can be fixed with DOUBLE
SIDED VELCRO, TWINSTICK PADS OR BLU-TACK. Support brackets and chain
packs must be used to hang heavier items.
STOCK PANELS
These
panels measure 2740mm high 1000mm wide and 45mm thick and they are
constructed from plywood on a timber frame and painted white. Pins,
nails, screws and mirror plates may be used to hang exhibits but should
Exhibitors plan to hang anything heavy (i.e. over 5kg), it is advisable
to check with the Project Manager on suitable fixing methods, fixing
points etc.
Some fixing methods are not permitted so
please consult your Project Manager for recommended procedures. An
information sheet detailing what fixtures are permitted is available
upon request.
N.B. Stock panels may vary in size. Please
speak with your Project Manager, prior to confirming stock panel
details with your exhibitors. Any damage to Stockpanels will be charged on accordingly to Exhibitors / Organisers as dilapidations.
SPACE ONLY STANDS
IMPORTANT
NOTE: Contractors will NOT be allowed to commence their build-up until
they have complied with all the requirements of the Health & Safety
at Work Regulations 1992.
Exhibitors building a space only stand are advised to make a site visit where ever necessary.
All
structures, materials, special designs, unusual constructions and all
signs must conform to British Safety Standards and Codes of Practice
and comply with Local Council regulations or those of any other
Statutory Authority (see Fire Regulations).
The suspension of
items from the roof or from the balcony or the fixing of items to
existing walls or other fitments must be approved by the Project
Manager at least 4 weeks prior to the commencement of the Licence.
Approval
by an Organiser does not constitute anything other than confirmation of
acceptance of the overall design. All other Rules and Venue Regulations
still apply.
Any Space Only stand must provide the organiser of the event with the following: -
- A copy of a scale drawing including plans and elevations.
- Construction Timetable.
- Method Statement.
- Risk Assessment.
- Full details of fabrics and materials being used.
- Third Party Insurance Certificate showing minimum cover of £5 million.
The
venue reserves the right to submit any plans to a structural engineer
who will charge a fee which is NOT pre-determinable and must be paid by
the Exhibitor or their Contractor prior to commencement of the works.
Space Only sites are NOT
permitted to attach any material to the shell scheme walls. Space Only
sites booked between shell scheme sites must take into consideration
the size of the allocated space. Failure to take care over internal
measurements could mean that the stand will not fit in the allotted
space. All partition surfaces built above the standard 2.5 metre shell
scheme height must be decorated.
In addition, all
stands must be finished both front and back. This is especially
important on the exterior sides of stands on the Mezzanine and Village
Green areas.
EXHIBITOR/CONTRACTOR ACCESS & EGRESS (Organisers & Exhibitors)
It
is the responsibility of the Business Design Centre and the Exhibition
Organiser to ensure Exhibitors and Contractors adhere to the following
regulations regarding access and egress to and from the Loading Bay and
Liverpool Road:
All Organisers MUST ensure their
exhibitors and contractors pay particular respect and consideration to
local residents especially during build up and breakdown periods.
There
is only vehicular access to the Loading Bay from Liverpool Road.
Pedestrian access is not permitted. Limited additional exit points for
loading are available for some larger exhibitions, however street
parking restrictions apply and are enforced by Police and Traffic
Wardens.
The BDC stipulates that their own marshals are
located in the following areas and within the Loading Bay, at least one
hour prior to build up and breakdown, and all costs will be borne by
the Organiser.
1 Marshal on Liverpool Road
1 Marshal on Barford Street
1 Marshal at entrance to Loading Bay
Marshals must also be provided in the Loading Bay during the build up and breakdown.
The
BDC can and will impose minimum marshalling requirements and this will
be decided at an early stage (whenever possible) prior to the event.
This figure will be dependent on the size of your event and you should
liase with your Project Manager to establish exact marshal requirements
and costs.
- Under no circumstances will pedestrian access be allowed at the entrance to the Loading Bay from Liverpool Road.
- Drivers
must make themselves aware and observe local traffic restrictions. (Be
aware that penalties are likely to be vigorously enforced by the Police
and Traffic Wardens.)
- There is likely to be a Police presence during all larger exhibitions.
- There
is substantial provision for vehicles under 2 metres in height to load
and unload from the Car Park at the front of the BDC.
- For
events breaking down on a Sunday, exhibitors and contractors will,
whenever appropriate, be given access to the Loading Bay from 0900
hours on a ‘first come first served’ basis. However entry to the halls
will not be given until the event is officially closed.
- The
Loading Bay will not be opened on a Sunday if there is a likelihood
that the breakdown to the event will exceed the BDC’s permitted
servicing hours.
- Details of the breakdown procedures will be provided to exhibitors and contractors during the build up period.
- There
will be no access to the Loading Bay in the last 30 minutes of a build
up or breakdown period. The BDC reserves the right to extend this ‘cut
off’ period. All exhibitors and contractors must comply with the
reasonable requests of the Traffic Marshals. Failure to do so may
result in access to the BDC being denied or vehicles, if within the
Loading Bay, being clamped (Release fee £35.00) or removed (Retrieval
fee £220.00).
- Further access/egress may be available via the
front stairwells ‘C’ & ‘E’. Your Project Manager will advise if
these can be utilised for your event. Marshals will be required to man
any stairwells open for access/egress and a charge will be made if any
interior doors require to be removed.
F
FIRE EXTINGUISHERS (Organisers)
Water, Foam and CO2 extinguishers will be provided by the BDC to
comply with standard regulations. However should the nature of the
event demand extra cover, it is the responsibility of the
Licensee/Organiser to organise these facilities.
FIRE REGULATIONS (Organisers & Exhibitors)
Licensee/Organisers
and Exhibitors must adhere to the Local Authority and Fire Brigade
Regulations. All materials used on exhibition stands or stored within
the exhibition area must be Class 1 (B.S. 476) fire retardant. Not more than 5300 persons may occupy the building at any one time and the electronic turnstiles in the entrance monitor this.
FIRST AID (Organisers)
Although the Centre employs trained first aiders, it is a requirement
that during the whole tenancy period you provide qualified medical
staff. During build-up and breakdown the Red Cross are not able to
provide a service. Arrangements for qualified Paramedics/First Aid
staff can be made through your Project Manager and payment is required
for this service. Arrangements for the First Aid cover and manning of
the First Aid room (located on the Gallery Level - Stairwell 'E') must
be agreed with the Project Manager prior to the event.
Should
you decide to provide your own First Aider, please be aware they must
provide training certificates, insurance details and their own first
aid equipment. Unfortunately the First Aid room is not available for
use by First Aiders not supplied by the Business Design Centre.
FLOOR LOADS (Organisers)
Ground 418lbs per sq ft 20KN per sq m
Mezzanine 104lbs per sq ft 5KN per sq m
Gallery 104lbs per sq ft 5KN per sq m
Conference Centre 104lbs per sq ft 5KN per sq m
Gallery Hall 104lbs per sq ft 5KN per sq m
Under
no circumstances may the weight of any equipment or exhibit material
exceed the hall's maximum floorload. The Licensee/Organiser accepts
full and sole responsibility for any damage to property or injury to
persons resulting from failure knowingly or otherwise to distribute the
load in conformity with the maximum floorload specifications.
FLOORPLANS (Organisers)
It
is the responsibility of the Licensee/Organiser to ensure that stands
do not obstruct the emergency exits, gangways and essential equipment.
The Project Manager must approve all exhibition floor plans at least 4 weeks
before the Tenancy commences to ensure that Local Authority and Fire
Regulations are not compromised. Copies of plans giving details of all
services at the Centre can be supplied, together with recommended stand
layouts, although this may be varied according to the needs of the
event. Most plans are provided in email format (.pdf or .eps) however
A1 copies are available upon request. Floorplans can be prepared and
updated free of charge (max. 20)by contacting your Project Manager.
FLOORSPACE (Organisers)
| |
Gross |
Net |
| Ground |
465 sq m |
346 sq m |
| Mezzanine |
2000 sq m |
1250 sq m |
| Gallery Bays |
1280 sq m |
822 sq m |
| Gallery Hall |
890 sq m |
560 sq m |
FLORAL AND PLANT HIRE (Organisers & Exhibitors)
Angel Flowers
60 Upper Street
London
G
GAS (Organisers & Exhibitors)
It may be possible to use Gas (either inert or inflammable) at the Business Design Centre BUT written authority must be obtained prior to arrival on site from the Project Manager.
H
HEALTH AND SAFETY (Organisers & Exhibitors)
The
Business Design Centre is committed to operating all its various
businesses in compliance with all the relevant legislation and
guidelines covering Health and Safety at Work and it is a requirement of
the Centre that all Licensees / Organisers / Exhibitors / Contractors
and Visitors comply with the law and the regulations of the venue at
all times. Anyone infringing any relevant legislation and/or any venue
regulations will be asked to desist forthwith and for serious and
continuing breaches may be banned from the premises.
As an
organiser, Exhibitor or Contractor, you hold an obligation to ensure
the safety of everyone associated with your event or exhibition stand
and those persons who may be affected by your activities.
IT IS YOUR RESPONSIBILTY ALONE
(Organisers)
The
Health & Safety forms contained within this handbook are a
suggested format only. In these days of heightened Health & Safety
awareness, you may choose to seek alternative professional advice.
RISK ASSESSMENT
It is the responsibility of the ORGANISER to control and monitor all activities and hazards associated with their event.
To
ensure compliance with the current legislation, all Organisers must
carry out their own "Risk Assessment" and provide copy of it to the BDC prior to the start of their tenancy.
All
exhibitors, both Shell Scheme and Space Only are required to carry out
their own "Risk Assessment" and provide copy of it to the Organiser prior to the start of the tenancy.
In addition all Exhibitors with Space Only stands must ask their Contractors to provide the Organiser with the following, in addition to scale drawings;
- A general policy statement on Health and Safety.
- A method statement for the Project.
- A construction timetable.
- A copy of third party liability insurance certificate showing £5m cover.
Further details of the legislation and the venue regulations are available on request.
THIS OVERALL RISK ASSESSMENT SHOULD CONTAIN DETAILS OF ANY POTENTIAL HAZZARDS OR UNUSUAL EVENTS
HEIGHT LIMITS (Organisers & Exhibitors)
Exhibitors wishing to build above 2.5m must
check with the Project Manager. For any structures that exceed 4 metres
in height, please consult your Project Manager as it could affect the
service feeds at the venue. Structural calculations will also be
required via an approved structural engineer. All relevant costs for
these are to be met by the exhibitor/contractor.
HOW TO GET THERE (Organisers & Exhibitors)
BY BUS: The following bus routes all stop near to the Business Design Centre in Upper Street: 4, 19, 30, 73, 43, 38, 56, and 341.
BY CAR: Easy access from the City and West End. Upper Street forms part of the A1. (See Car Parking page 8)
BY RAIL: Euston and Kings Cross Stations are a short distance away.
BY UNDERGROUND:
A regular underground train service (Northern line) runs to and from
the Angel Station, which is a two minute walk from the Centre.
Alternatively, Highbury & Islington Station (Victoria Line) is a
fifteen minute walk from the Centre.
I
INSURANCE (Organisers & Exhibitors)
Whilst
we take every precaution to protect Licensees/Organisers/Exhibitors
property during any event we are not responsible for any loss or damage.
We
would recommend insurance cover to include, as a minimum, legal
liability for personal injury and damage to third party property based
on a limit of indemnity of £5 million. It is also
prudent to extend cover to include abandonment and cancellation or
curtailment of the event due to circumstances beyond your control. All
such risks are provided in a normal Organiser/Exhibitors Policy and in
order to assist in this the Centre has arranged facilities, which offer
cover at discounted rates with the leading exhibition insurers.
The
Business Design Centre can arrange for exhibitors a special
concessionary rate for exhibition insurance cover. Please see form and
further details at the rear of this manual.
Please note however, that this cover does include the loss or damage to personal laptop computers or mobile phones.
It
is a requirement that Licensees/Organisers effect adequate insurance
cover and the Project Manager must have sight of the original policy
document prior to the Event taking place. Organisers are required to be
covered by Public Liability based on a limit of indemnity of £5 million.
ITEMS LEFT ON SITE (Organisers & Exhibitors)
Please
note that any goods/ material/ deliveries or miscellaneous items left
on site at the Business Design Centre without proper authority will be
treated as abandoned and disposed of accordingly.
INTERNET ACCESS (Organisers & Exhibitors)
The Business Design Centre is pleased to offer Organisers & Exhibitors High Bandwidth Internet Access from any location or stand within the exhibition areas and conference centre.
The
Internet access is served up by a purpose built wireless network based
on the IEEE 802.11b standard. In the Apple world, this standard is also
known as AirPort, in the wider PC world the standard is also known as
Wi-Fi.
The network is made up of over 20 Wireless Access Points
located throughout the exhibition areas and conference centre,
providing Organisers & Exhibitors with up to 11MB per second LAN
network speeds.
The Business Design Centre has a dedicated 34MB
leased line providing Internet connectivity and a smaller backup leased
line also. Access to the network is charged depending on stand
bandwidth requirements. Please refer to the order form at the rear of this manual for tariffs and further technical information.
Please
note – the use of Wireless Access points, Wireless phones (not
including mobile phones), bluetooth devices or any other such device
that may operate around the 2.4 GHz frequency, is prohibited. Any such
device that could interfere with the BDC in-house wireless network will
be disabled if found to be in operation. The aforementioned devices can
be sold on stands but not demonstrated.
L
LABOUR (Organisers & Exhibitors)
It
is recommended that all labour within the Centre engaged in servicing
the Exhibition be party to the Constitution and Working Rule Agreements
for the National Joint Council for the Exhibition Industry and the
National Exhibition Electrical Joint Industrial Council. In addition
for any specialist tasks correctly trained and certificated labour must
be used.
Gallowglass Ltd
Tech West House
10 Warple Way
London
W3 0UE
Tel: 0845 300 2468
Fax: 0845 300 9966
LASERS (Organisers & Exhibitors)
Any
company proposing to use lasers must inform their Project Manager
immediately together with details of laser equipment, a drawing of the
stand and the location of the beam. The Local Authority Regulations,
which apply to laser use within exhibition venues, must be strictly
adhered to (further details available on request). Please note 28 days notice will be required.
LICENCES (Organisers & Exhibitors)
Licences may be required for the following activities:
- Entertainment
- Music: PPL / PRS
- Video: VPL
- Cinema (or public viewing of films)
- Smoke Machines
- Lasers
- Special Treatments (i.e. therapy treatments etc)
For further details, please contact your Project Manager.
LIFTING/FREIGHT FORWARDING (Organisers & Exhibitors)
There are no trolleys for Exhibitor use available at the BDC.
Full lifting service can be hired in advance from Worldwide Exhibition Specialist Limited, details below:
Worldwide Exhibition Specialists Ltd
York House
Langston Road
Loughton
Essex IG10 3TQ
Tel: 020 8508 2224
Fax: 020 8502 4969
Email: mail@worldwidexpo.co.uk
In
order to guarantee the safe and timely arrival of your valuable
materials at this exhibition, they can also provide the following
services:
- UK Transport and Distribution
- UK Warehousing
- Lifting, Handling and Site Installation
- International Freight Forwarding from Door to Stand
- Customs Clearance
For
Exhibitors/Organisers who are importing material from outside the
European Community, Worldwide Exhibition Specialists Ltd can also take
care of the procedure required for TEMPORARY IMPORTATION of your
materials and the necessary paperwork to return them without payment of
Import Duty or Sales Taxes. An order form is enclosed in this manual,
which can be utilised in your exhibitor’s manual.
LIFTS (Organisers & Exhibitors)
There
is a passenger lift for visitors in the entrance foyer. (Please note
that this is switched off during build up and breakdown to avoid
misuse). It is NOT for the carriage of goods.
There are 2 goods lifts in the Loading Bay for the delivery of stand materials and exhibits.
Main Hall
Goods Lift - Size 4000mm x 1900mm x 1900m (height)
Capacity 3000kg
Gallery Hall
Goods lift - Size 5500mm x 2550mm x 2500mm (height)
Capacity 3000kg
Exhibitors/Contractors
should be aware that there are a number of doorways to pass through
when taking items from the goods lifts to the Mezzanine floor. A site
survey is advised for any
exhibitors/contractors who wish to
view the access/egress at the centre. Please contact your Project
Manager to arrange an appointment. A list of the doorway dimensions is
available upon request.
LIVESTOCK, ETC. (Organisers & Exhibitors)
Before allowing any fish, livestock, other animals, insects, reptiles, birds etc. on site, written permission MUST be obtained from your Project Manager. All the relevant authorities rules and regulations must be adhered to at all times.
LOCAL AUTHORITIES (Organisers)
It
is recommended that all dealings with the Local Authority should be
channelled through the Project Manager. The Business Design Centre
comes under the jurisdiction of Islington Borough Council.
LOST PROPERTY (Organisers & Exhibitors)
There
is a lost property office in the BDC and any item found should be
handed into Security at Main Reception. The property will be held for
up to three months and all claims should be made to the Head of
Security on 020 7359 3535.
M
MARKETING OPPORTUNITIES (Organisers)
You
are able to post a description of your event upon the BDC website
Events page (www.businessdesigncentre.co.uk) including the installation
of a hyperlink to your site.
There are also two 48-page
exterior poster sites and numerous A2 sized internal sites that can be
rented on a weekly basis. For further information of these and other
opportunities, please contact the Corporate Marketing Manager:
Carly Malzack
Tel: 020 7288 6225
Email: carlym@businessdesigncentre.co.uk
MARSHALLING (Organisers)
The Local Authority requires that the Licensee/Organiser provide the following marshalling/security support for each exhibition build-up and breakdown:-
1 Traffic Marshal - Liverpool Road
1 Traffic Marshal - On Barford Street
1 Traffic Marshal – At Entrance to Loading Bay
Marshals must also be provided in the Loading Bay during Build up and Breakdown.
The
BDC stipulates that the Centre should provide all marshalling
personnel, as they are familiar with the Loading Bay and surrounding
areas. Please contact your Project Manager for a quotation.
In
addition, to ensure a smooth and efficient access/egress for all at the
Business Design Centre plus providing high visibility security for all
Exhibitors, Contractors and Agents, we stipulate the following
additional manning level:-
A Lift Operator - Loading Bay to all levels - for each lift used.
There
may be other marshalling and security requirements that may evolve
should additional access points be used which should be discussed with
your Project Manager. See Exhibitor/Contractor Access & Egress.
Internally there should be competent attendants
on duty during the whole time that the public are on the premises.
These attendants should have been specifically instructed as to their
essential responsibilities in the event of fire or other emergency.
Account should be taken of the additional responsibility caused by the
attendance of disabled persons.
The number of attendants on duty
on the premises to assist persons entering or leaving should be not
less than 1 for every 250, or part of 250 persons present and;
(a)
if the number of persons on the floor or tier is less than 100, there
should be at least 1 additional attendant on duty on that floor or tier;
(b)
if the number of persons present on any floor or tier exceeds 100 there
should be at least 2 additional attendants on duty on that floor or
tier.
O
OFFICE SERVICES (Organisers & Exhibitors)
There
is a facility at the Centre to organise a large range of office
services, such as standard photocopying, colour copying, printing,
binding etc and the provision to purchase most types of office
stationary.
For further information and operating hours, On-Line Reprographic on 020 7288 6288.
OPERATING HOURS (Organisers)
Recommended build up, opening and breakdown times:
OPEN DAYS: 10.00hrs -
18.00hrs (Monday - Saturday) and 15.00hrs (Sunday) Closing at 16.00hrs
on the final day to allow for breakdown time (earlier if the final day
falls on a Sunday)
BUILD UP & BREAKDOWN
08.00hrs - 20.00hrs (Monday - Friday)
08.00hrs - 20.00hrs (Saturday)
09.00hrs - 18.00hrs (Sunday)
By
special request, certain events may extend these opening hours (except
those stipulated for Sunday) but approval must be obtained from the
Project Manager, who will also advise on additional charges as
appropriate.
UNDER NO CIRCUMSTANCES CAN THE CENTRE OPEN BEYOND THE TIMES STIPULATED WITHIN ITS OPERATING LICENSE
The Permitted Serving Hours are:-
08.00hrs - 22.00hrs on Mondays to Fridays
08.00hrs - 20.00hrs on Saturdays
09.00hrs - 18.00hrs on Sundays
ORDER FORMS (Organisers/ Exhibitors)
Sample
forms can be found at the rear of the manual. We can provide copies of
the forms on disc or by Email if required. Please contact your Project
Manager.
We recommend a return date of at least 21 days before
the commencement of the tenancy for the return of the forms. Please
agree this with your Project Manager.
- ALL ORDERS RECEIVED LATER THAN 7 WORKING DAYS PRIOR TO AN EVENT WILL BE SUBJECT TO A 20% SURCHARGE *
- ALL ON SITE ORDERS WILL BE SURCHARGED 20%
ORGANISER'S OFFICE (Organisers)
The
Organiser's Office (Unit 208) is located on the Mezzanine Level and
equipped with a lounge area, kitchen area incorporating a sink, fridge
and water cooler, private office incorporating a safe (returnable
deposit required for the key), reception desk, storage units,
complimentary photocopier, fax machine, telephones and public address
system. It is also fully air-conditioned.
The following numbers can be published in advance within your exhibitors/event manual (only applicable for main hall events):
Tel: 020 7288 6127/8/9
Fax: 020 7288 6410
P
PHOTOGRAPHY (Organisers & Exhibitors)
Tony Meehan
TM Photography
Suite 228
Business Design Centre
52 Upper Street
Lonon N1 0QH
Tel: 020 7288 6846
http://www.tmphotography.co.uk/
PUBLIC ADDRESS SYSTEM (Organisers)
A
public address system is available to Organisers throughout their
tenancy and can be operated from both the Organiser's Office and the
Foyer. It is recommended that this PA system be mainly used during
build-up and breakdown periods with no paging permitted during the open hours of the show, except for Organiser's announcements and emergencies.
R
REGISTRATION (Organisers)
David Pearson
Director
Interchange Communications
Princes Drive
Kenilworth
Warwickshire
CV8 2FD
0844 848 3220
http://www.interchangecomms.com/
Licensees/Organisers
who take the main hall have the use of an 8 person registration desk
adjacent to the cloakroom facility. There are no storage facilities in
the Main Reception Area.
A further registration desk is also available for Gallery Hall events, which also offers a separate cloakroom facility. See also Cloakrooms.
RIGGING (Organisers & Exhibitors)
Where
banners and signs require rigging, the Project Manager at the BDC must
be contacted and approval on location and installation obtained.
Banners must be stitched at the top and bottom and not glued. Please
contact your Project Manager the specification of pocket sizes and for
a quotation. Within the roof of the Business Design Centre there is a
Mansafe Climblatch System to enable safe travel throughout the roof.
Only professional riggers who have been trained to use this system will
be permitted within the roof and only if a BDC Project Manager gives
prior authorisation. A permit to work system is also in operation at
the Business Design Centre and under no circumstances will riggers be
given access to the roof until the permit has been completed. Only BDC approved rigging companies will be permitted to carry out rigging within the Business Design Centre.
RISK ASSESSMENT (Organisers & Exhibitors)
See under Health & Safety.
S
SAFE FACILITY (Organisers)
A
safe is available for use in the Organiser's Office and to order this
facility please contact your Project Manager. A refundable deposit of
£100.00 is required for the safe key. The Business Design Centre does
not accept responsibility for any items left in the safe. All items are
left at your own risk.
SECURITY (Organisers)
The BDC will assist with providing fully trained security staff for your event.
If you appoint your own FOH/Security company, the staff provided must be SIA Approved.
The
BDC will neither be responsible nor liable, on site and its environs
for injury to the person or property of
Licensees/Organisers/Contractors/Exhibitors, their guests, employees or
agents.
Although the Centre has security staff on duty 24 hours a
day, their responsibilities cover the general building security only
and the efficient operation of general services. The
Licensees/Organisers is responsible for all security during their
exhibition and is liable to bear the cost of any additional security
recommended by our Head of Security. It is a Local Authority
requirement that cover is provided for stewarding during exhibition
open hours to include a sufficient staffing level to cover fire and
evacuation procedures. See also Marshalling.
As the
needs of the Licensees/Organisers can change from event to event, your
Project Manager or our Head of Security would be pleased to offer
advice on your security and stewarding needs.
SERVICE DESK (Organisers & Exhibitors)
During
the build-up period, we can operate a service desk for the convenience
of your Exhibitors to assist with orders/changes for services we are
providing. This is normally located on the Mezzanine floor outside the
Organiser's Office. A separate desk can be set up for events taking
place within the Gallery Hall if required. The operational times are to
be agreed with the Project Manager.
SIGNAGE (Organisers & Exhibitors)
Signstage Limited
22 Greenwich Centre Business Park
53 Norman Road
London
SE10 9QF
Tel: 020 8853 3030
Fax: 020 8853 3066
Mobile: 0776 777 8147
All
posters, banners, etc. must be of a standard approved by the Project
Manager and signs must not be affixed to any part of the building.
Signage is NOT allowed on any of the internal metal railings, banisters and/or associated ironwork.
The
placement of road direction signs can be arranged through the AA. The
AA require as much notice as possible and to be assured of receiving
the signs not less than 2 months is recommended and during peak times 6 months.
AA Signs
AA Developments Ltd
Sherington Way
Basingstoke
Hampshire RG22 4DQ
Tel: 0870 731 7003
Fax: 01256 493838
STAND DESIGN AND CONSTRUCTION (Organisers & Exhibitors)
For space only or custom built stands:-
Interactive / new / media
Earls Court Exhibition Centre
Warwick Road
London SW5 9TA
Tel: 020 7370 8056
Fax: 020 7370 8377
Contact: Toby Durrant
tobyd@inm.co.uk
Mob +44 (0)7770 533 864
http://www.inm.co.uk/
STORAGE (Organisers & Exhibitors)
An
optional storage facility – Unit 118 - located on the ground floor is
available for use by Main Hall events only. Unfortunately no storage
facilities are available within the Gallery Hall and no storage is
allowed in areas behind stands, in gangways, under stairs, obstructing
fire exits, etc. within the Centre.
SUITABILITY OF EXHIBITS (Organisers)
T
TAXI SERVICE
Should you require an executive taxi service please contact our in-house concierge. See Concierge.
TELEPHONES (Organisers & Exhibitors)
Individual
telephone lines for stands are available. These are routed through our
switchboard and you must dial ‘9’ for an outside line.
They are
individually numbered direct dial lines for exclusive use during the
Exhibition period. The telephone system is compatible for most modern
modem and card swipe machines. Swipe machines should be programmed by
the supplier for operation through a switchboard. Please note the BDC
telephone system does not transmit ‘Caller ID’.
THERAPISTS/TREATMENTS (Organisers & Exhibitors)
Bodylab
are the resident holistic therapists within the BDC. They are highly
experienced in catering for exhibition organisers and exhibitors by
offering a large portfolio of services, such as concept, design and
production of relaxation zones, special retreats within exhibitor
lounges for clients & VIP’s and the provision of therapists to
individual stands. Organisers and Exhibitors are invited to make use of
the state of the art treatment room during their visit to the BDC,
which offers the perfect escape from the stresses of the exhibition
arena.
Bobylab have an elite team of experienced professionals
who all hold current memberships to professional bodies, carry full
indemnity insurance and are qualified to work within the Borough of
Islington. Therapists are available on full/half day or hourly rates.
Bodylab Therapy Services Ltd
Suite 111
Business Design Centre
Chris Wilson
Tel: 020 7288 6810
E-mail: enquiries@bodtlab.co.uk
Web: http://www.bodylab.co.uk/
As
an alternative, we recommend you contact Belinda Plant of
Relaxology.com for specialised Reflexology treatments. These can once
again either be performed within a designated stand or zone at the
event or she could visit exhibitors on their individual stands.
Belinda Plant
Tel: 01883 730766
E-mail: belplant3@aol.com
Web: http://www.relaxology.com/
V
VEHICLES (Organisers)
There
are stringent Local Authority and Venue Regulations appertaining to the
display of all/any type of vehicles inside the main building. Please
contact your Project Manager for advice and assistance.
VIP VISITORS (Organisers)
Licensees/Organisers
are required to notify the Project Manager in advance, of the arrival
schedule for all VIP visitors as the BDC operates a standard protocol
procedure, which is to be followed for all VIP visitors.