Business Design Centre

Advice

Advice

Business Design Centre (BDC) regards the health and safety of clients, staff and partners of paramount importance. As we begin to welcome you back to the BDC, we would like to advise you of the measures that are now in place to ensure the safety and comfort of all those onsite.

Events & Site Visits

We have been working with The Association of Event Venues (AEV), Association of Event Organisers (AEO) and the Event Supplier and Services Association (ESSA) in the creation and implementation of the Government approved All Secure standard. Our venue practices are aligned with this and we have a document available outlining our guidelines and how we adhere to the standard as well as Hire Space’s Safer Events accreditation.

To familiarise yourself with what you can expect at the venue and in particular, when events reopen, you can watch the video below.

If you would like to book a site visit for an event you would like to book, please contact a member of the team who will be happy to provide you with the advice on measures we have put in place for site visits. For any pre-booked events, your event manager in the Conference or Venue Services teams will be happy to help with this. 

We have been working hard with our event organisers to reschedule events where necessary, so advise visitors due to attend to check with the organising company about the arrangements that they have made. We are updating our upcoming listings with all events due to take place at the venue and you can find this here.

Further Guidance

Before You Travel

It’s vital that we all follow the measures outlined in order to ensure the safety of ourselves and those around us. We ask you to therefore follow the Government advice in relation symptoms and isolation and do not come to the BDC if you feel at all unwell.

Do not leave home if you or someone you live with has any of the following symptoms:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

If you feel unwell onsite, we ask you to speak with the concierge team at the front desk. If you develop any of the symptoms above, we ask that you self-isolate for 7 days at home. Anyone living with another person that develops symptoms should self-isolate for 14 days.

For more detailed information on staying at home and isolating we ask that you read the advice published on the gov.uk website.

On Arrival

Before coming to the Business Design Centre, you may wish to view our shorter video which shows general guidance on the measures in place in and around the building.

In line with the Government guidance, it's mandatory to wear a mask or face covering when moving around the venue. We ask those not exempt to have your mask or face covering in place before you enter the building. These may be removed if you are eating or drinking in Jack's or a catering area at an event, or if you are a tenant and have exited the communal areas or walkways into your office or showroom.

On arrival all those entering the venue are required to sign in at reception in order to comply with the NHS's test and trace. We keep this data for 21 days so that if necessary we can advise the NHS of anyone who has been on site at a specific time.

The NHS COVID-19 app launched on September 24th and has a feature that allows users to quickly and easily ‘check in’ to the venue by scanning a QR code, and this information stays on the user’s phone. We will position QR codes at the front entrance to the venue and to the loading bay so those arriving can check in as they arrive before passing into the building. For more information or to download this you can find out more here.

Thermal imaging cameras have been installed in the reception area and loading bay to detect body temperatures of those arriving into the building. Anyone showing a temperature of 38.0 C and above will be given the opportunity to wait outside in an appropriate area for 10 minutes to be re-tested.

Entry and Exit doors have been designated to ensure that the flow of traffic promotes natural social distancing measures, something which follows when you continue into the venue.

We ask that you wash your hands as soon as arriving at the BDC. Hand Sanitiser will be available at the entrance and around the building, and hot water hand washing stations with anti-bacterial hand wash are positioned inside. The soap used at the stations and within the toilet facilities is anti-bacterial, killing 99.9% of germs.

Inside the Venue

The noticeable difference in returning to the BDC will be the new guidance signage which is present throughout the venue. The key emphasis will be to maintain social distancing around the building and to be kind and mindful of others.

We have introduced a one way system on each floor, including reminder chevrons in order for distance to be observed correctly. We ask that you follow the guidelines, maintaining a 2 metre distance from others where possible. If you are unable to do this, we ask that you take measures to mitigate the risk to yourself and others whilst always remaining at least 1 metre from those around you.

Perspex screens have been installed in reception areas, Jack’s restaurant, the organiser’s office and service desk. Further advice has been sign posted in those areas where a common sense approach must be taken.

Where possible, any manual touch points such as sinks and toilet flushes are being changed to automatic, reducing the need to make contact with surfaces.

Cleaning & Venue Hygiene

The facilities team have continued to work onsite with a robust cleaning schedule in place throughout the last few months, a schedule which will be continued in welcoming people back to the building. All high volume touch points such as door handles, push plates, handrails and lift call points are being sanitised on a regular basis. You may find that your nearest toilet is locked now and again, this is just so we can carry out deep cleaning throughout the day.

We have purchased new equipment to increase the level of cleaning possible with advanced training given to our team. This sanitisation method uses a fogging machine or electrostatic sprayer suitable for the EN14476 chemical as approved by Public Health England for treatment of the COVID-19 virus. These machines can sanitise large areas quickly and efficiently including toilets and other facilities. To see the way in which these are used, the video below provides further information.

Jack’s Restaurant

Jack’s Restaurant has been reopening in a phased approach, with seating now available for those who wish to eat and drink in. For the moment, we ask you not to bring refillable cups and ask that you use contactless methods of payment.

Our exclusive partners at The Good Eating Company are a Navitas approved COVID secure operator. You will find that every precaution has been taken to make their tasty food available to you throughout the day, but please take note of the distance when using this area to queue and make your purchase as well as when sitting with others.

Deliveries & Loading Bay

All deliveries to the BDC will now be directed to the loading bay. We ask that you advise this when placing any orders. Items will be logged at the back of the venue and held in a temporary storage area for collection.

Please observe guidance when using the loading bay to the rear of the building as vehicles drive in and out of this area throughout the day. You can find more details on the loading bay online 

We will continue to review this information and that which we have implemented onsite. We ask that you also refer to the latest information and advice on this matter from the Department of Health and Social Care and Public Health England, which is kept up to date on the gov.uk website . British people travelling and living overseas following the outbreak of novel coronavirus should check the Foreign and Commonwealth Office travel advice .

Updated 24th September 2020

To download the BDC Guidelines applicable to the reopening of the venue for events click below:

Open the BDC COVID Guidelines
PDF (208.7 KB)