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Business Design Centre regards the health and safety of clients, staff and partners of paramount importance. As we begin to welcome you back to the BDC, we would like to advise you of the measures that are now in place to ensure the safety and comfort of all those onsite.

Our Key Focus Areas

We ensure that those coming to the venue are safe, by maintaining the following key areas to the highest standards:

  • Prevention
  • Detection
  • Ventilation
  • Santisation 
  • Communication
We have a video where our team explains more about these measures, available for you to view here.


For more detailed measures in relation to the running of events in the venue, please see our guidelines below.

The BDC is currently operating in line with government guidance and full details are available on their website, which can be found here. The below guidelines will continue to be updated in accordance with the latest government guidance alongside recommendations from event industry bodies. 


If you have any questions about this, please contact a member of our events team who will be happy to help. For general and visitor advice on our safety measures, head to our Covid-19 Advice page.

Our Guidelines

The following guidance has been developed alongside the Events Industry Alliance’s All Secure Standard and observes the measures expected in accordance with Hire Space’s Safer Events Accreditation. We ask all event professionals to work in partnership with our team to ensure that events are run in a safe and enjoyable manner.

Proximity & Contact

Staggered Arrival

Staggered Arrival

We request that events with large numbers of attendees stagger their arrival times in order to mitigate large queues on entry to the building. It is also recommended to do the same with refreshment and lunch breaks to give people time to move around with comfort.

Queuing Markers

Queuing Markers

Markers have been put in place where queues might form, such as outside the venue or in the on-site restaurant.

Close Personal Contact

Close Personal Contact

We ask all those on site to avoid making contact such as shaking hands and remember than not everyone will feel comfortable with contact greetings at this time.

Contactless Registration

Business Cards

We ask that connecting with other attendees is done via a mobile device, avoiding the use of business cards and other items passed from person to person.

One Way System

One-way System

Entry and Exit doors have been designated to ensure that the
flow of traffic promotes natural social distancing measures. We ask that you are courteous to others and make space where possible. If you are unable to do this, we ask that you take measures to mitigate the risk to yourself and others by wearing a wearing a mask.

Risk Assessments

Risk Assessments

Our event management teams will be on hand to review
risk assessments for events, which organisers must now
include elements specifically addressing areas such as queue
management, access times and other related approaches to
the reduction of the spread of germs. We expect that exhibitor and supplier risk assessments will have considered the way in which they will ensure the safety of stand users and the public in relation to this.

Floor Planning

Floor Planning

We ask that organisers work with our event management teams to ensure that floor plans have enough space to allow those attending to move around freely and can find space to rest comfortably.

Conference Rooms

Conference Rooms

All conference rooms are set with seats facing in the same
direction. Streaming options for the events taking place are available through our partners at Aztec Event Services and high speed wired connections are available at all locations within the building.

Loading Bay

Loading Bay

Arriving into the loading bay, thermal imaging technology will be in operation. Depending on the event, there may be a a requirement to wear a mask when using the loading bay and lifts. We ask that you follow the guidance from our loading bay team.

Toilets

Toilets

Where possible, any manual touch points such as sinks and toilet flushes are being changed to automatic, reducing the need to make contact with surfaces. As these areas may become busy, we ask that masks are worn to be courteous to those around you.

Cleaning & Hygiene

Enhanced Cleaning

Enhanced Cleaning

The facilities team have continued to work onsite with a robust cleaning schedule in place throughout the last few months, a schedule which will be continued in welcoming people back to the building. All high volume touch points such as door handles, push plates, handrails and lift call points are being sanitised on a regular basis. You may find that your nearest toilet is locked now and again, this is just so we can carry out deep cleaning throughout the day.

Fogging

Fogging

We have equipment to increase the level of cleaning possible with advanced training given to our team. This sanitisation method uses a Fogging Machine suitable for the EN14476 chemical as approved by Public Health England for treatment of the COVID19 virus. These machines can sanitise large areas quickly and efficiently including toilets and other facilities.

Stand Cleaning

Stand Cleaning

Our shell scheme stands will be fogged to ensure they are safe to use and exhibition stand touch points should be kept to a minimum. Exhibitors will be required to incorporate wiping down throughout their day and as part of their own risk assessment.
Hand Sanitiser

Hand Sanitiser & Hot Water Hand Washing Stations

We ask that you wash your hands as soon as arriving at the BDC. Hand Sanitiser will be available at the entrance and around the building, and hot water hand washing stations with anti-bacterial hand wash are positioned inside. The soap used at the stations and within the toilet facilities is anti-bacterial, killing 99.9% of germs.
Fresh Air System

Fresh Air System & Air Conditioning

There is a fresh air system in place to ensure that the rooms in the building are well ventilated at all times. Within the main hall, air vents are used to provide a fresh supply of air from outside. All air conditioning and heating units are fitted with HEPA filters.
Hazardous Waste Disposal

Hazardous Waste Disposal

Bins are available in reception for the disposal of masks and gloves. We ask all guests to dispose of these appropriately in the specific bins provided.

Protect & Detect

When Not to Visit

When Not to Visit

It’s vital that we all follow the guidance outlined in order to ensure the safety of ourselves and those around us. We ask you to therefore follow the government advice in relation to symptoms and isolation and do not come to the BDC if you feel at all unwell. Do not leave home if you or someone you live with has any of the following symptoms:
  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste
Anyone in a high-risk category should refer to the Government guidance before deciding to travel.
Protective Screens

Protective Screens

Screens are fitted throughout the venue at registration desks and counters where you may need to speak face to face with a member of the team, such as at the bag-searching desk or in the restaurant.
Contactless Registration

Contactless Registration

We advise those running events to adopt a contactless method of registration. We have more charging facilities around the venue, regularly sanitised so that attendees can use their mobile devices for such activities.
Contactless Registration

COVID-19 Status

We recommend that proof of COVID-19 status is requested for entry into the event (i.e. NHS COVID-19 or equivalent recognised proof). This is considered to be the most effective method to reduce and control the COVID-19 risks within an event.

 

PPE and Facemasks

PPE & Facemasks

Please follow event guidance on the wearing of masks in the venue. We ask that you ensure you are wearing a mask or face covering when moving around the BDC if it is busy, however these can be removed when you are eating or drinking at onsite facilities or in quieter areas such as the Nook Pods and seating areas.

Thermal Imaging Screening

Thermal Imaging Screening

Temperature checking technology has been installed at both entrances to the venue, in reception and in the loading bay. Anyone showing a temperature of 38.0 C and above will be given the opportunity to wait outside in an appropriate area for 10 minutes to be re-tested. Our thermal imaging technology accommodates a large number of people at once in order to reduce queuing times.
Attendee Data

Attendee Data

We request that all attendee data should be kept for a minimum of 21 days in line with official guidance, in order to assist the NHS with test and trace should this be required.
Catering

Catering

Our exclusive caterers, The Good Eating Company are a Covid secure operator as approved by Navitas. The onsite restaurant Jack’s has now reopened with seating available for those who wish to eat and drink in. At the moment we ask visitors not to bring refillable cups and we will only accept contactless methods of payment. The catering available at events will be packaged in sealed containers, all of which will be compostable in line with our sustainability policy.
Cloakroom Facilities

Cloakroom Facilities

For the time being cloakroom facilities will be limited, so we ask anyone coming to the venue only to bring what they need for their visit.
Feeling Unwell

Feeling Unwell

If guests feel unwell at all, they should speak with the concierge team at the front desk or head to the First Aid room on the second floor.

Communication

Training of Staff

Training of Staff

We will ensure that staff are kept up to date with all relevant information regarding the running of events in safe manner. Training through the Hire Space accreditation will be rolled out widely across the team, in particular all of the Event Management team will have undertaken this with a member of this team present onsite during any event tenancy.

Venue Signage

Venue Signage

There is signage in place around the venue that has been tastefully installed to provide timely and gentle reminders as to how to move around safely with comfort in mind. Depending on the size of event, organisers may need to provide signage within their own event spaces however our team are on hand to support these discussions and ensure that safety levels are met. 

Security

Security

Our security team have been trained in the use of thermal imaging software, and have been working hard as a team to ensure that anyone presenting with an elevated temperature of over 38 degrees, is taken to a safe area in a courteous manner.

This page was updated on Monday 29th November 2021.

Risk Assessments

All Secure Guidelines

The All Secure Guidelines outline what steps show organisers are taking to ensure the health and safety of all visitors, exhibitors, contractors and staff particularly in response to COVID-19, how these measures are being implemented, and why it’s an important component of the industry’s measures. You can find the guidelines available here.

Talk to us today about hosting your event.
Call +44 (0)207 288 6424 or enquire online