Business Design Centre (BDC) regards the health and safety of clients, staff and partners of paramount importance. We would like to advise you of the measures that are in place to ensure the safety and comfort of all those onsite.

The BDC is currently operating in line with government guidance, which has recently changed. Full details are available on their website and can be found here.


From July 19th:  The relaxation of measures in England will be mean that the way we meet is changing. It will no longer be mandatory to wear a mask or face covering in all settings. This means that you can use your discretion when in quiet areas of the building, but we ask that you carry a mask with you at all times and be courteous to those around you by wearing a mask in areas that may become busy.

The guidelines in relation to events is being updated and we will continue to ensure that the measures in place at the venue for events are in line with that of the organisers risk assessment and best practice, ensuring the safety of those attending.


Getting Back to Business Safely

As we begin to return to business, we continue to follow the current government guidelines as well as our own set of measures that mean we can meet safely. 

We focus on five important areas to ensure that those coming to the Business Design Centre can enjoy their time onsite in a safe  and comfortable manner.

Take a look at the video from our team explaining more about this…

Before You Travel

It’s vital that we all follow the measures outlined in order to ensure the safety of ourselves and those around us. We ask you to therefore follow the Government advice in relation symptoms and isolation and do not come to the BDC if you feel at all unwell. Do not leave home if you or someone you live with has any of the following symptoms:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste
Common symptoms now also include a headache, sore throat or runny nose. You can find out more about what to do if you have symptoms on the NHS website.

If you feel unwell onsite, we ask you to speak with the concierge team at the front desk. If you develop any of the symptoms above, we ask that you self-isolate for 7 days at home. Anyone living with another person that develops symptoms should self-isolate for 14 days.

For more detailed information on staying at home and isolating we ask that you read the advice published on the gov.uk website.

On Arrival

In line with the Government guidance from July 19th, it will no longer be mandatory to wear a mask or face covering in all settings. This means that you can use your discretion when in quiet areas of the building, but we ask that you carry a mask with you at all times and be courteous to those around you by wearing a mask in areas that may become busy. These may include when queuing in Jack’s restaurant, using busy walkways or before you enter or leave the building through the reception.

On arrival all those entering the venue are requested to sign in at reception in order to comply with the NHS’s test and trace. We keep this data for 21 days in line with track and trace guidelines. The NHS COVID-19 app allows you to quickly and easily ‘check in’ to the venue by scanning a QR code, and this information stays on your phone. QR codes are positioned at the front entrance to the venue and to the loading bay so those arriving can check in as they arrive before passing into the building. For more information or to download this you can find out more here.

Thermal imaging cameras have been installed in the reception area and loading bay to detect body temperatures of those arriving into the building. Anyone showing a temperature of 38.0 C and above will be given the opportunity to wait outside in an appropriate area for 10 minutes to be re-tested.

We ask that you wash your hands as soon as arriving at the BDC. Hand Sanitiser is available at the entrances and around the building, and hot water hand washing stations with anti-bacterial hand wash are positioned inside. 

Events & Site Visits

If you want to arrange to see the venue, please contact a member of the team who will be happy to provide you with the advice on the measures in place for site visits. For any pre-booked events, your event manager in the Conference or Venue Services teams will be happy to help with this. We have been working hard with our event organisers to reschedule events where necessary, so advise visitors due to attend to check with the organising company about the arrangements that they have made. 

We have continued to work closely with The Association of Event Venues (AEV), Association of Event Organisers (AEO) and the Event Supplier and Services Association (ESSA) in the creation and implementation of the Government approved All Secure standard. We will continue to review this information and that which we have implemented onsite. We ask that you also refer to the latest information and advice on this matter from the Department of Health and Social Care and Public Health England, which is kept up to date on the gov.uk website

View our guidelines applicable to the reopening of events here.

Jack’s Restaurant

Jack’s Restaurant is open with freshly made food to order to takeaway or eat in. For the moment, we ask you not to bring refillable cups and use contactless methods of payment, following the guidance shown around the space. Please be courteous to those around you and wear a mask in this area if you find it is busy and remember to scan the QR codes positioned on the counter or tables.

Our exclusive partners at The Good Eating Company are a Navitas approved COVID secure operator. You will find that every precaution has been taken to make their tasty food available to you throughout the day, but please take note of the distance when using this area to queue and make your purchase.

Vaccination Centre

The BDC is proud to accommodate a large scale vaccination centre offering the Moderna COVID-19 vaccination. We will be open from 8am – 8pm, seven days a week.

To make your visit as quick and easy as possible, please take a look at our video on how best to prepare for your vaccination appointment.

Booking Appointments

Please do not call the Business Design Centre to change a booking, however the the BDC is now available for walk in appointments. All those able to get a vaccine will be contacted directly by the NHS. If you are prioritised for the vaccine you will be contacted through a letter or text from NHS England, when the time is right, asking you to make an appointment either by phone or online. Prioritisation is defined by the Joint Committee on Vaccination and Immunisation (JCVI) and is largely based on age, as risk from COVID-19 increases with age. More information about prioritisation can be found here.

If you are unable to make your appointment and wish to rebook please contact 119. 

For more information from the NHS team at UCLH, please visit their online guidance.

Cleaning & Venue Hygiene

The facilities team continue to work onsite with a robust cleaning schedule in place, a schedule which will be continued in welcoming events back to the building. All high volume touch points such as door handles, push plates, handrails and lift call points are being sanitised on a regular basis. You may find that your nearest toilet is locked now and again, this is just so we can carry out deep cleaning throughout the day. Nearest toilets are signposted at their entrances so you will always be able to find an alternative.

We have sanitisation equipment to increase the level of cleaning possible with advanced training given to our team. This sanitisation method uses a fogging machine or electrostatic sprayer suitable for the EN14476 chemical as approved by Public Health England for treatment of the COVID-19 virus. These machines can sanitise large areas quickly and efficiently including toilets and other facilities. To see the way in which these are used, the video above provides further information.

This page was updated on Thursday 15th July 2021

Talk to us today about hosting your event.
Call +44 (0)207 288 6424 or enquire online